Customer Segmentation & Receivables Risk Engine
Data Analyst · PT Berkah Tani Mukti
Designed and deployed an RFM-based customer segmentation system for 2,488 customers, paired with a predictive model reaching 97% accuracy. The system flags high-risk receivables — including Rp 25.17B in critical accounts — enabling the finance team to act proactively and reduce bad debt exposure significantly.
